FAQ’s

How does AntiBug® technology work?

During production of your BugBear™ bottle, silver antimicrobials are added to the surface. These silver ions are then concentrated on your bottle and remain available to act immediately against any bacteria that would otherwise contaminate it. The silver ions bind with the bacteria cells, damaging them and stopping them from reproducing which then causes the harmful bacteria cells to die.

Is AntiBug® technology safe?

Yes. Silver technology has a low toxicity and is already safely used in a number of certified applications such as skin products and sub-dermal devices. Our treatment is regulated in the UK and EU by the Biocidal Products Directive (BPD) and in the US by the EPA.

How long does it last?

Your BugBearTM bottle will continue to effectively kill 99.9% of harmful bacteria for the lifetime of the product, under normal use.

Do I still need to clean my BugBearTM bottle?

We still encourage you to clean your BugBearTM bottle, the AntiBug® technology is complementary to cleaning practices. Your bottle will continue to work 24 hours a day between your normal cleaning schedules, reducing growth of microbes to prevent germs reaching potentially dangerous levels.

How do I clean my BugBear Bottle?
We recommend cleaning your bottle after each use with hot soapy water. Every now and again you can sterilise the inside of the bottle either with a mild sterilising solution or a mixture of hot water, vinegar and a teaspoon of baking soda for a more natural alternative.  Once washed, leave the bottle to dry upside down and without the lid on. They are not suitable for dishwashers due to potential damage of the paint or print.

How long will delivery take for my BugBear Bottle?
Your bottle will be sent out via Royal Mail delivery, please allow 3-5 days for delivery in the UK.

Is the look and feel of my BugBearTM bottle affected by the AntiBug® coating?
No. Other than achieving antimicrobial efficacy, there is no change to the characteristics of your BugBearTM bottle.

Can bacteria become resistant to AntiBug® Technology?

There are several modes of action that silver utilise. Due to this, it is highly unlikely bacteria will ever become resistant to your BugBearTM bottle’s coating, making it safe for the lifespan of the product.

Does it leach?

No. Silver ions don’t leach but do remain active on the surface of your BugBearTM bottle.

Do BugBear bottles keep my drinks hot and cold?
Our bottles are double walled and thermo insulated, keeping drinks hot for 12 hours and cold for 24 hours.

What can I put in my BugBear bottle?
We all know that staying hydrated is so important so carrying your BugBear bottle around with your favourite drink is key.
We say that pretty much anything can be put in our bottles but they are not suitable for carbonated fizzy drinks, flammable, corrosive or chemical substances.
Hot liquids can create pressure inside the product resulting in the release of hot water vapour. Always open the mouthpiece with product in upright position.
If filling the bottle with boiling water, allow the drink to cool for at least 3 minutes prior to closing the lid. Always keep out of reach of children when using hot liquids.
Do not overfill the bottle. Use with care, it is difficult to judge the temperature of your drink through the double wall flask.

Can my BugBear bottle go in the microwave?
No, the bottles are not suitable for microwave or dishwashers.

Are the lids leakproof?
Yes, they are 100% leakproof, but we always say to keep your bottles in an upright position.

Will BugBear bottles protect me from Covid-19?
We developed our AntiBug® technology before the pandemic occurred. As the virus is so new, we know very little about it and so no one can say that anything will protect from Covid-19. We have been quoted a 6-figure sum to test our products against Covid-19 and at the moment this just isn’t feasible, in addition we have been advised that the virus is changing so any tests would have to be repeated.
AntiBug® has already been successfully tested on over 50 common organisms. We have always seen our AntiBug® as an extra level of protection.
Please see our AntiBug® Techonology page for more information.

Is AntiBug® the same as collodial silver?
No it is not, collodial silver is a suspension of silver particles in water and is sold as a supplement. We do not make any of the claims made by people selling these products.
Whereas AntiBug ® uses silver ions which refer to silver atoms from which one or more electrons have been lost, and which exist in an ionic state.

Can I have a bespoke design?
It may be possible, please email us at hello@bugbearbottles.co.uk to have a chat.

Where are BugBear bottles made?

Our bottles are produced in our UK factory with technology developed in the UK. The ‘Bear’ metal of the bottles comes from China as unfortunately this is the only option right now.  The rest of production, print and treatment are all carried out in the UK which is 70-80% of the production.

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